Travel and cancellation conditions of the Mostviertel Tourismus GmbH
Due to the current situation regarding Covid-19 we would like to inform you about the legal conditions which allow a cancellation at short notice and free of charge:
- In case of an official border or hotel closure, you may cancel at short notice and free of charge.
- If your home country issues a travel warning for our region, you can cancel your package holiday free of charge.
Here you will find up-to-date information on the coronavirus situation in Austria, the 2G detection obligation, testing options and much more.
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The general cancellation conditions of Mostviertel Tourismus GmbH can be found in our GTCs (download).
As part of our "Secure Booking" campaign, numerous accommodations are offering relaxed cancellation conditions. All participating accomodations can be found at www.mostviertel.at/en/secure-booking.
Details of the cancellation conditions that apply to you vacation offer are listed in the vacation offer itself as well as in the booking confirmation.
Tip: An additional travel cancellation insurance with Europäische Reiseversicherung can also be helpful for other reasons for cancellation.
Mostviertel Tourismus GmbH
Töpperschloss Neubruck
Neubruck 2/10
3270 Scheibbs
Phone: +43(0)7482/204 44
E-Mail: office@mostviertel.at
Company register number: FN 198058m
Commercial register court: Regional court St. Pölten
UID No. ATU 50208706
Regulatory Authority: District administration Scheibbs
Bank details:
Volksbank NÖ AG
Branch Wieselburg
IBAN: AT38 4715 0320 2777 0000
BIC: VBOEATWWNOM
Information on online dispute resolution according to Art. 14. para. 1 ODR-VO:
The European Commission runs a platform (called "OS platform") which offers the possibility of online dispute resolution. The OS platform can serve as a point of contact for the purpose of alternative resolution of disputes arising from online purchase contracts or service contracts. This platform can be accessed via an external link http://ec.europa.eu/consumers/odr.